Privacy Policy
Introduction
At Anushree Pande, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information of our patients and website visitors. By accessing or using our website, you agree to the terms set forth in this policy.
1. Information We Collect
We collect different types of information from you depending on how you interact with us:
- Personal Information: When you book an appointment or contact us, we may collect details such as your name, email address, phone number, and medical information relevant to your consultation.
- Medical Information: For medical consultations, we may collect and store sensitive health-related information to provide personalized care.
- Technical Information: We may automatically collect data like your IP address, browser type, and the pages you visit to enhance your website experience.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To provide high-quality medical services and consultations
- To confirm and manage appointments
- To communicate important updates or medical advice
- To respond to your inquiries and provide support
- To improve the functionality of our website and services
- To send health-related information, newsletters, or promotions if you opt-in
3. Information Sharing
We respect your privacy and are committed to safeguarding your information. We will not share your personal information with third parties except in the following situations:
- With healthcare providers or medical staff involved in your treatment
- With third-party service providers, such as scheduling or payment processing systems, who assist us in delivering services to you (under strict confidentiality agreements)
- When required by law or in response to legal proceedings
4. Data Security
We employ industry-standard security measures to protect your personal and medical information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze traffic. Cookies are small data files stored on your device that help us improve our website. You can control your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access, update, or correct the personal information we hold about you
- Request the deletion of your personal data (subject to legal obligations)
- Opt-out of receiving marketing communications
- Withdraw consent for the processing of your personal data, where applicable
7. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those external sites. We encourage you to read their privacy policies before providing personal information.
8. Changes to This Privacy Policy
We reserve the right to modify or update this privacy policy at any time. Changes will be posted on this page, and we encourage you to review it periodically. Your continued use of the website after any changes will constitute acceptance of those changes.
9. Terms & Conditions and Refund Policy
1. Acceptance of Terms
By using our services or website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, you may not use our services.
2. Appointment Booking
Appointments are subject to availability. We reserve the right to reschedule or cancel appointments if necessary.
3. Confidentiality
All medical consultations and records are confidential. Any breach of confidentiality will be handled according to applicable laws.
4. Service Modifications
We reserve the right to modify or discontinue any service without prior notice.
5. No Refund Policy
- All payments made for medical consultations, services, or any related offerings are non-refundable under any circumstances.
- By proceeding with payment, you acknowledge and agree to this policy.
6. Liability
While we strive to provide accurate and reliable medical services, we are not liable for any errors or outcomes resulting from the use of our services.
7. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes will be resolved in the courts of Saharanpur, Uttar Pradesh.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
- Email: dranushreepande@gmail.com
- Address: Near Hasanpur Chungi, Delhi Road, Saharanpur, Uttar Pradesh 247001